

Serial number does not match media or initial activation information An “Invalid serial number” error may occur if the serial number used for activation does not match the media used for installation.

Check the previous version eligibility list.) (This can also happen if with an active subscription contract.

The serial number has been upgraded to a new release.The serial number does not match the media (or product key) used either during installation or during initial activation of the product.The serial number is for a network license rather than a stand-alone license.The license changed from serial number to "Sign In" without serial number.Causes:There are several reasons this message may appear during an activation, including:
